Customer Service Representative

Spherion Staffing, LLC; Asheville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

AD&D

Life insurance offerings

Short-term disability

401K plan

Job summary

Spherion Staffing, LLC in Asheville, NC is hiring Customer Service Representatives immediately. The ideal candidate will have at least one year of experience in a customer service position, with strong computer and phone skills and the ability to manage multiple screens.

You will take incoming calls, assist customers promptly, schedule appointments, perform data entry, and help scan, fax, and distribute documents. No degree is required and 0–1 years of experience is acceptable.

Qualifications

• 0-1 years of customer service experience
• Proficient on computers
• Typing 60+ WPM
• Experience with multi-line phone system
• Scan and fax documents
• Attention to detail

Responsibilities

• Take incoming calls and provide answers to frequently asked questions
• Assist customers in a timely manner
• Schedule appointments
• Scan and fax documents
• Data entry duties as required
• Coordinate the preparation, editing and distribution of correspondence, reports and documents

Skills

Customer service

Teamwork

Detail oriented

Computer skills

Phone system experience

Typing speed

Education

No degree required

Job description

Terms

I am at least 18 years old

I am legally authorized to work in the United States

Spherion is hiring Customer Service Representatives immediately in Asheville, NC. The ideal candidate will have at least one year of experience in a customer service position. These positions are fast-paced and require high levels of computer and phone use, often using multiple computer screens.

Working Hours

8:00 AM - 5:00 PM, Monday - Friday

Responsibilities

• Take incoming calls and provide answers to frequently asked questions
• Assist customers in a timely manner
• Schedule appointments
• Scan and fax documents
• Data entry duties as required
• Coordinate the preparation, editing and distribution of correspondence, reports and documents

Skills

• Exceptional customer service skills
• Able to work on a team and independently
• Detail oriented and able to work quickly

Education

No Degree Required

Experience

0-1 years

Qualifications

• Proficient on computers
• Previous experience with multi-line phone system
• Able to type 60+ WPM
• Able to scan, fax and manage sensitive documents

Benefits

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Equal Employment Opportunity

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].