Customer Service Specialist - Equipment & Help Desk (Bonus)

U-Haul; Maricopa (AZ); Vor Ort; USD 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) Savings Plan

ESOP

Gym reimbursement program

Paid holidays and vacation

Life insurance

Zusammenfassung

U-Haul in Maricopa, Arizona is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, inspect and maintain equipment, and use U-Haul technology to dispatch and return rentals. The role includes on-the-job education and bonus incentives.

Responsibilities include handling invoices, hitch installations, propane filling, and forklift operation with certifications provided upon employment. A supportive team environment awaits at U-Haul.

Qualifikationen

• Legal authorization to work in the United States is required.
• Valid driver’s license is required.
• No employer sponsorship is available for this position.

Aufgaben

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Kenntnisse

Customer service

People skills

Communication

Teamwork

Problem solving

Ausbildung

High school diploma or equivalent

Jobbeschreibung

U-Haul in Maricopa, Arizona is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, inspect and maintain equipment, and use U-Haul technology to dispatch and return rentals. The role includes on-the-job education and bonus incentives.

Responsibilities include handling invoices, hitch installations, propane filling, and forklift operation with certifications provided upon employment. A supportive team environment awaits at U-Haul.