Customer Service & Equipment Support Specialist

U-Haul; Tucson (AZ); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid holidays and vacation

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Tucson, AZ seeks a Customer Service Representative to be the face of our outstanding service. You will assist customers inside and outside a U-Haul center, use smartphone-based U-Scan to manage rentals, and help move and hook up trucks and trailers.

You will inspect equipment, answer questions, prepare invoices, install hitches, and participate in ongoing U-Haul education via U-Haul University. Certifications for propane and forklift are offered after employment.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Tucson, AZ seeks a Customer Service Representative to be the face of our outstanding service. You will assist customers inside and outside a U-Haul center, use smartphone-based U-Scan to manage rentals, and help move and hook up trucks and trailers.

You will inspect equipment, answer questions, prepare invoices, install hitches, and participate in ongoing U-Haul education via U-Haul University. Certifications for propane and forklift are offered after employment.