Customer Service Specialist & Admin Support

Talentify; Bernardston (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

401(k) Plan with Company Match

Paid Time Off

10 Paid Holidays

Tuition Reimbursement

Scholarships

Product Discounts

Uniform & Safety Allowance

Paid Training

Growth Opportunities

Multiple Locations in MA/ME/NH/VT

Job summary

Dead River Company is seeking a Customer Service Representative to support front desk operations, manage customer accounts in the ADDS E3 system and perform essential clerical tasks. The role emphasizes accuracy, reliability, and teamwork within a multi-department environment in Massachusetts.

The position offers weekly pay and a benefits package, with opportunities for growth across several MA, ME, NH, and VT locations.

Qualifications

• High school diploma or equivalent preferred.
• One year of customer service experience including computer work preferred.
• Excellent communication and customer relations skills.

Responsibilities

• Answer incoming calls and greet walk-in customers at front desk.
• Maintain customer accounts in ADDS E3 system and update logs.
• Handle clerical tasks: inventory, AP/AR, postings, price changes, deposits.
• Learn products, services, and delivery schedules across departments.
• Support office staff and participate in promotions and objectives.
• Perform routine office duties such as filing, copying and shredding.

Education

High school diploma or equivalent

1 year customer service experience

Excellent communication skills

Tools

ADDS E3 system

Calculator

Telephone

Computer terminal

Copier

Job description

Dead River Company is seeking a Customer Service Representative to support front desk operations, manage customer accounts in the ADDS E3 system and perform essential clerical tasks. The role emphasizes accuracy, reliability, and teamwork within a multi-department environment in Massachusetts.

The position offers weekly pay and a benefits package, with opportunities for growth across several MA, ME, NH, and VT locations.