Customer Service Specialist/Admin Asst

Security Search, LTD; Greenville (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Acker Title Agency of Montcalm County in Michigan is seeking a dedicated administrative staff member to support daily office operations. The role involves multi-tasking, helping staff, and delivering excellent service to clients.

Responsibilities include handling files, documents, invoices, and communications while maintaining confidentiality and a positive, team-oriented attitude.

Qualifications

• Must have high school diploma or equivalent.
• Basic computer knowledge and MS Office familiarity required.
• Experience in general office processes preferred but not required.

Responsibilities

• Maintain office coordination and flow.
• Act as the link between departments to ensure smooth operations.
• Open files and create/maintain invoices, orders, emails, faxes, and documents.

Skills

Team player

Excellent writing

Skilled typist

Effective communication

Problem solving

Customer first

Education

High school diploma or equivalent

Tools

MS Office

Internet

Job description

About the Organization Mt. Pleasant Abstract and Title was started in 1981 by Paul E. Alexander. Since then we have grown to 18 offices throughout Central and Northern Michigan. Local is important to us – we like knowing and being a contributing part of the communities we live and work in.

Our success has been based on the relationships we have made. We are relationship builders and strive to be a valuable team member in the Real Estate Settlement process. Our number one goal is to be a stress reliever and we do that with a strong mixture of good old fashion personal touch, service, technology and integrity.

Description

• Maintaine office co-ordination
• Act as the link between the departments.
• Open files, create and maintain office documents, such as, invoices, orders, emails, faxes and more.
• Interact with clients and customers in person, via email and on the phone
• Maintain confidentiality in all aspects of the firm.

Position Requirements

This isn't one of those, at least it's a job, jobs. This is a start to a career. Do you like hard work, constantly switching gears, multi-tasking, keeping an office running by supporting the staff constantly while keeping a cheerful attitude? You might be the right fit. Must be great with people, detail-oriented, an excellent typist, and a team player. Our idea of the ultimate candidate is one who is proactive, knows basic computer skills, learns quickly, can work well in a team environment, and truly enjoys providing superior service.

• High school diploma or equivalent
• Basic computer knowledge. Familiar with MS office tools and Internet
• Knowledge in basic functioning of an office

Skills and abilities

• Must be able to work as a team and as an individual.
• Good writing and problem-solving skills
• Skilled typist
• Ability to effectively communicate
• Ability to operate basic office equipment such as, computers, copiers, calculators, printers
• Loves putting the customer first.

Location Acker Title Agency of Montcalm County

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Non-Exempt

Hours Monday-Friday 8:00 to 5:00 some overtime

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; gender (including pregnancy); national origin; age; genetic information; marital, parental, or veteran status; sexual orientation; political affiliation; the presence of a non-job related handicap; or any other legally protected status.