Customer Service Specialist - 4-Day Week (Riverside)

Astrix; Riverside (CA); On-site; USD 27,552 - 33,062; Full time

Job summary

A leading supply chain company in Riverside, CA, seeks an experienced Customer Service Representative. You will manage customer inquiries, process orders, and maintain client inventory in a fast-paced environment. The ideal candidate should have three years of experience in customer service, excellent communication skills, and the ability to work under pressure. This temporary position covers maternity leave and offers a four-day work week.

Qualifications

• Three years of customer service experience in a manufacturing setting.
• Experience supporting supply chain or order fulfillment processes preferred.

Responsibilities

• Build and maintain professional relationships with customers.
• Process and manage customer orders, including sales orders and documentation.
• Communicate proactively with customers to address questions.
• Coordinate with departments for timely order fulfillment.

Skills

Interpersonal and communication skills

Customer focus

Organizational skills

Time management

Ability to work under pressure

Proficient in computer applications

Education

High school diploma or GED

College degree (preferred)

Tools

Epicor software

Job description

A leading supply chain company in Riverside, CA, seeks an experienced Customer Service Representative. You will manage customer inquiries, process orders, and maintain client inventory in a fast-paced environment. The ideal candidate should have three years of experience in customer service, excellent communication skills, and the ability to work under pressure. This temporary position covers maternity leave and offers a four-day work week.