Customer Service Specialist

LHH Recruitment Solutions; Town of Germantown (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

LHH Recruitment Solutions is hiring a Customer Service Specialist in Germantown, WI to support a mid-sized manufacturing organization. This role requires at least two years of customer service experience and strong communication skills.

Responsibilities include processing high volumes of orders, answering product and pricing inquiries, generating Excel reports, and coordinating with sales, shipping, and logistics teams. This is an on-site role in Germantown, WI.

Qualifications

• Two or more years of customer service experience.
• Professional communication in verbal and written form.
• Experience with SAP or Oracle ERP systems.

Responsibilities

• Accurately enter a high volume of orders.
• Respond to inquiries regarding products, pricing, and order status.
• Produce necessary reports in MS Excel.
• Coordinate internally with sales, shipping, and logistics.

Skills

Customer service

MS Excel

ERP SAP

ERP Oracle

Job description

We are hiring for a Customer Service Specialist in Germantown, WI. This role is open due to promotion. You will be supporting a successful mid-sized manufacturing organization. If you have at least two years of experience, this could be a good fit for you.

Customer Service Specialist Responsibilities:

• Accurately enter a high volume of orders
• Respond to inquiries regarding products, pricing, and order status
• Produce necessary reports in MS Excel
• Coordinate internally with sales, shipping, and logistics

Requirements:

• Two or more years of customer service experience
• Professional communication skills both verbal and written
• Experience working in a larger ERP system like SAP or Oracle