Customer Service Specialist

Staffmark; Santa Fe Springs (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Comprehensive Benefits including vast/

Job summary

Staffmark in Santa Fe Springs, CA is hiring a Customer Service Specialist for the 1st shift, Monday through Friday, 7am to 3:30pm. The role pays $19.00 to $21.00 per hour and offers the chance to help customers, answer questions, and maintain accurate records. You will greet customers, handle calls and emails, and perform data entry with attention to detail.

Bilingual English/Spanish is a plus. A high school diploma and at least 3 years of related experience are preferred.

Qualifications

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.
• 3 years of related experience required.

Responsibilities

• Customer service and data entry.
• Answering phone calls.
• Greet customers.
• Answer emails and file documents.
• Bilingual English/Spanish a plus.

Skills

Customer service

Data entry

Verbal communication

Written communication

Organization

Education

High school diploma or GED

Tools

CRM software

Order processing systems

ERP experience

Job description

Now hiring for a Customer Service Specialist
Location: Santa Fe Springs, CA
Pay Rate: $19.00 – $21.00 per hour
Schedule: 1st shift- Monday- Friday 7am- 330pm

Your Mom Says You’re Great with People. Prove Her Right.

Looking for Customer Service Specialist jobs in Santa Fe Springs where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

Job Duties

• Customer Service/ Data Entry
• Will be answering phone calls
• Greet customers
• Answer emails and file documents
• Bilingual English/Spanish a plus

Education Requirements

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.
• 3 years of related experience

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Specialist.
• ERP Experience a Plus

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.
• Must be able to sit for full shift, and do data entry.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

“Staffmark is “Excelente ” to work with.” Staffmark Associate

What You Will Do

As a Customer Service Specialist you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

A Customer Service Specialist supports customers by providing knowledgeable assistance and helping resolve questions through professional communication and attentive service. This role requires strong listening skills, organization, and attention to detail.

The Customer Service Specialist works closely with coworkers and customers to ensure requests are handled accurately and efficiently while maintaining positive business relationships. Dependability and professionalism contribute to long-term success.

This career rewards individuals who enjoy helping others while supporting excellent customer experiences.