Customer Service Specialist

Staffmark Group; Santa Fe Springs (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Life & disability insurance

401(k) plan

Team environment

Job summary

Staffmark is seeking a Customer Service Specialist in Santa Fe Springs, CA. This role focuses on helping customers, solving problems, and building positive relationships while delivering excellent service.

Youll handle calls, greet clients, data entry, and email/file processing, with bilingual English/Spanish a plus. Pay is $19.00–$21.00 per hour on 1st shift, Monday to Friday, 7am–3:30pm, with comprehensive benefits.

Qualifications

• High school diploma or GED required.
• 3 years of related experience preferred (customer service).
• Strong verbal and written communication skills.
• Experience with computers, software, and data entry systems.
• Ability to manage multiple priorities with professionalism.

Responsibilities

• Customer Service/Data Entry
• Answering phone calls
• Greet customers
• Answer emails and file documents

Skills

Customer service

Data entry

Communication

Office software

Bilingual English/Spanish

Education

High school diploma or GED

Tools

CRM software

Order processing systems

Customer databases

Job description

Now hiring for a Customer Service Specialist

Location: Santa Fe Springs, CA

Pay Rate: $19.00 - $21.00 per hour

Schedule: 1st shift- Monday- Friday 7am- 3:30pm

Your Mom Says You're Great with People. Prove Her Right.

Looking for Customer Service Specialist jobs in Santa Fe Springs where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

Job Duties

• Customer Service/ Data Entry
• Will be answering phone calls
• Greet customers
• Answer emails and file documents
• Bilingual English/Spanish a plus

Education Requirements

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.
• 3 years of related experience

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Specialist.
• ERP Experience a Plus

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.
• Must be able to sit for full shift, and do data entry.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

Staffmark is "Excelente" to work with. Staffmark Associate

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries.

Staffmark is an E-Verify employer.