Customer Service Specialist

MyStaff; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

MyStaff in Omaha is seeking a Customer Service Representative to work onsite during a busy seasonal period. You’ll help customers with orders, questions and problem solving while coordinating with sales, operations and accounting teams to ensure accurate processing of orders and payments.

The role rewards a friendly, professional demeanor, strong attention to detail, and comfort with basic accounting and Excel. Sage experience is a plus in our fast-paced environment.

Qualifications

• 2+ years of customer service or office experience.
• Friendly, professional and great with people.
• Strong attention to detail and ability to multitask.
• Comfortable with basic accounting and numbers.
• Good Excel and computer skills.
• Sage experience is a big plus.
• Enjoys a fast-paced environment and isn’t afraid to bring new ideas.

Responsibilities

• Help customers with orders, questions and problem-solving.
• Work closely with the sales, operations and accounting teams.
• Process orders, payments and customer information accurately.
• Build great relationships with customers and provide excellent service.
• Assist with inventory, reporting and special projects.
• Jump in wherever needed during the busy season.

Skills

Customer service

Office experience

Attention to detail

Basic accounting

Excel

Sage

Adaptable / fast-paced

Tools

Sage

Job description

• Provide product support to businesses and consumers
• Must be willing to work 50 hours a week through the end of year
• Must be reliable, our customers need to count on you

• Provide product support to businesses and consumers
• Must be willing to work 50 hours a week through the end of year
• Must be reliable, our customers need to count on you

Customer Service Representative- onsite in Omaha

Looking for a customer service role with a fun, unique product people actually get excited about? This is a great opportunity to join a growing company with a creative product that transforms homes and businesses and has a busy, energetic season each fall.

What You'll Do

• Help customers with orders, questions and problem-solving
• Work closely with the sales, operations and accounting teams
• Process orders, payments and customer information accurately
• Build great relationships with customers and provide excellent service
• Assist with inventory, reporting and special projects
• Jump in wherever needed during the busy season

What We're Looking For

• 2+ years of customer service or office experience
• Friendly, professional and great with people
• Strong attention to detail and ability to multitask
• Comfortable with basic accounting and numbers
• Good Excel and computer skills
• Sage experience is a big plus
• Someone who enjoys a fast-paced environment and isn't afraid to bring new ideas to the table

One important note: This business has a busy season! Some evening and Saturday overtime is required September through November.

If you're organized, personable, enjoy helping people and want to work with a company that's a little more fun than your typical office environment, we'd love to talk with you!