Customer Service & Solutions Agent (Mon-Fri)

Federal Express Corporation; Eagle (CO); On-site; USD 32,000 - 44,000; Full time

Job summary

Federal Express Corporation in Colorado is seeking a Service Agent Non-DOT to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and support the sale of services.

The position requires lifting up to 50 lbs, maneuvering packages over 50 lbs with equipment or assistance, and strong communication skills for effective teamwork and service delivery. Work hours are typically Monday through Friday.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs. and maneuver packages above 50 lbs. with equipment or assistance.
• Strong human relations and communication skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Customer service

Problem resolution

Sales

Computer terminal operation

Heavy lifting

Communication skills

Education

High School Diploma/G.E.D.

Job description

Federal Express Corporation in Colorado is seeking a Service Agent Non-DOT to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and support the sale of services.

The position requires lifting up to 50 lbs, maneuvering packages over 50 lbs with equipment or assistance, and strong communication skills for effective teamwork and service delivery. Work hours are typically Monday through Friday.