Customer Service Shift Supervisor: Lead & Develop Team

PLS; Phoenix (AZ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is looking for a Motor Vehicle Shift Supervisor in Phoenix, Arizona to lead the store team and ensure superior customer service. The role involves daily store operations, supporting marketing efforts, and managing team schedules.

Ideal candidates will have management experience, excellent communication skills, and a passion for delivering great service. Benefits include medical, dental, 401(k), and opportunities for advancement.

Qualifications

• Minimum one year of management experience in related industries.
• Strong desire to exceed corporate initiatives and inspire excellence.
• Must be honest and demonstrate integrity.

Responsibilities

• Provide leadership to ensure outstanding customer service.
• Assist in day-to-day operations of the store.
• Supervise Customer Service Representatives in the absence of the Store Manager.

Skills

Management experience

Customer engagement

Team motivation

Communication skills

Bilingual (English/Spanish)

Job description

PLS is looking for a Motor Vehicle Shift Supervisor in Phoenix, Arizona to lead the store team and ensure superior customer service. The role involves daily store operations, supporting marketing efforts, and managing team schedules.

Ideal candidates will have management experience, excellent communication skills, and a passion for delivering great service. Benefits include medical, dental, 401(k), and opportunities for advancement.