Customer Service - Self Storage Manager

Public Storage; Woodmoor (CO); On-site; USD 42,000 - 65,000; Full time

Job summary

Public Storage is seeking a Property Manager who works independently at multiple locations, both indoors and outdoors. You assess customer storage needs, upsell packing and moving supplies, and perform daily inspections to keep spaces ready to rent.

You will handle cash drawers and bank deposits, assist customers with payments, and make reminder calls when needed. Candidates with customer-service and sales experience from retail or service industries are encouraged to apply, and you must have a

Qualifications

• Experience in customer service centered sales environments such as retail or service industries.
• Willingness to upsell packing and moving supplies.
• Ability to perform daily unit inspections and maintain presentation of spaces.

Responsibilities

• Assess customer storage needs and make recommendations.
• Sell packing and moving supplies as needed.
• Conduct daily inspections to confirm inventory and availability.

Skills

Customer service

Retail sales

Inventory awareness

Cash handling

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)