Customer Service - Self Storage Manager

Public Storage; Oxnard (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Storage in Oxnard, California is seeking a Property Manager who can work independently across multiple locations, balancing indoor duties with outdoor tasks.

You will assess customer storage needs, suggest packing supplies, inspect units daily, handle cash deposits, and help customers stay current on payments, traveling between sites with a valid driver’s license.

Qualifications

• Customer service experience in service-based environments.
• Ability to upsell packing and moving supplies.
• Experience handling cash and deposits.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Daily storage unit inspections to confirm inventory and availability for rental readiness.
• Auditing cash drawers and making bank deposits as part of daily operations.
• Help keep customers current with payments and make reminder and collection calls when required.
• Work independently at multiple locations, in indoor and outdoor environments.

Skills

Customer service

Sales

Cash handling

Multi-location work

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)