Customer Service - Self Storage Manager

Public Storage; San Gabriel (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Storage is seeking a Property Manager who works independently across multiple locations, indoors and outdoors. You will assess customer storage needs, suggest packing and moving supplies, and ensure spaces are ready to rent.

The role involves daily inspections, cash handling, and helping customers stay current with payments, including reminders and collections. A valid driver’s license and own vehicle are required for travel between sites.

Qualifications

• Experience in customer service centered sales environments.
• Valid driver’s license and own vehicle to travel between locations.
• Cash handling and bank deposit duties.
• Ability to lift up to 35 pounds.

Responsibilities

• Work independently at multiple locations, indoors and outdoors.
• Assess storage needs and suggest packing supplies.
• Conduct daily inspections to ensure units are ready to rent.
• Audit cash drawers and perform bank deposits.
• Assist customers with payments and handle reminders/collections.

Skills

Customer service

Sales ability

Cash handling

Inventory checks

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)