Customer Service - Self Storage Manager

Public Storage; Concord (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Public Storage offers a Property Manager role requiring independent work across multiple locations. You will assess storage needs, suggest packing supplies, and perform daily inspections to ensure spaces are ready to rent.

The position includes handling cash, deposits, and customer payments, with mileage reimbursement for travel between sites. Applicants should come from customer service–driven sales backgrounds and be comfortable working outdoors and indoors as needed, including lifting up to

Qualifications

• Experience in customer service-based sales environments such as retail, restaurant, or service industries.
• Ability to work independently across multiple locations and adapt to a fast-paced environment.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Perform daily inspections to confirm inventory and availability for rental.
• Audit cash drawers and process bank deposits.
• Assist customers with payments and reminders/collections as required.
• Travel between locations using your own vehicle (mileage reimbursement available).

Skills

Customer service

Sales experience

Cash handling

Driving license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)