Customer Service - Self Storage Manager

Public Storage; Warrensville Heights (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple sites in Warrensville Heights, OH. You will assess customer storage needs, suggest solutions, and handle sales of packing and moving supplies while ensuring spaces are ready to rent.

This role includes daily inspections, cash handling, deposits, and keeping accounts current with payments. You’ll drive between locations using your own vehicle (mileage reimbursement) and perform routine cleaning and maintenance as

Qualifications

• Experience in customer service‑driven sales environments.
• Ability to assess customer storage needs and upsell supplies.
• Ability to perform daily inspections and basic maintenance.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Daily storage unit inspections to confirm inventory and availability.
• Auditing cash drawers and making bank deposits.
• Help keep customers current with payments, including reminder and collection calls when required.
• Work at multiple locations and travel between sites.

Skills

Customer service

Sales and upselling

Cash handling

Vehicle required

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)