Customer Service - Self Storage Manager

Public Storage; Kansas City (KS); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is looking for a Property Manager in Kansas City, MI. The role involves managing customer storage needs, conducting daily unit inspections, and performing on-site maintenance tasks. Ideal candidates will come from customer service environments like retail or restaurants, possess a valid driver's license, and be capable of independent work across multiple locations. This position requires physical activity including lifting items and maintaining property aesthetics, providing a varied work experience both inside and outdoors.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Ability to walk outdoors for up to 50% of the time and perform cleaning/maintenance tasks.

Responsibilities

• Manage multiple customer storage needs and suggest relevant products.
• Conduct daily inspections of storage units to confirm readiness for renting.
• Make reminder and collection calls for customer payments.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)