Customer Service - Self Storage Manager

Public Storage; Trenton (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Public Storage is seeking a Property Manager who can work independently at multiple locations, balancing inside and outdoor duties while assessing customer storage needs and suggesting packing solutions.

You will perform daily storage unit inspections, manage cash drawers and deposits, help keep customer accounts current with payment reminders, and travel between sites using your own vehicle (mileage reimbursement available).

Qualifications

• Experience in customer service centered sales environments such as retail or restaurant.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Serve as property manager at multiple locations, working independently.
• Perform daily inspections to confirm unit availability and readiness to rent.
• Audit cash drawers and handle bank deposits as part of daily duties.
• Assist customers with payments and make reminder calls when required.

Skills

Customer service

Sales experience

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)