Customer Service - Self Storage Manager

Public Storage; Clifton Heights (Delaware County); On-site; USD 38,000 - 52,000; Full time

Job summary

Public Storage is seeking a Property Manager who will work independently at multiple locations, balancing inside and outdoor duties to keep spaces ready for rent. You will assess customer storage needs, suggest packing supplies, perform daily inspections, handle cash, and assist customers with payments, including reminders and collections.

A valid driver's license and willingness to travel between sites are required.

Qualifications

• Experience in customer service oriented sales environments.
• Flexible to work across multiple locations and environments.
• Valid driver's license and access to a personal vehicle for travel between locations.

Responsibilities

• Assess customer storage needs and recommend packing and moving supplies.
• Conduct daily storage unit inspections to ensure inventory and availability.
• Audit cash drawers and perform bank deposits as part of daily responsibilities.
• Help customers stay current with payments and make reminder/collection calls when required.
• Travel between different locations to support operations.

Skills

Customer service

Sales

Cash handling

Inventory management

Collections

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)