Customer Service - Self Storage Manager

Public Storage; Lansing (IL); On-site; USD 36,000 - 52,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently at multiple locations, assessing customer storage needs, and recommending packing supplies while conducting daily inspections to ensure units are ready to rent.

You will manage cash drawers, deposits, and payments reminders, and must have a valid driver’s license with your own vehicle to travel between sites. Lifting up to 35 pounds is required, and 50% outdoor work, with cleaning and maintenance tasks, is expected.

Qualifications

• Experience in customer service centered sales environments such as retail or food service.
• Must have a valid driver’s license and own vehicle.
• Ability to lift up to 35 pounds.

Responsibilities

• Assess customer storage needs and make recommendations.
• Sell packing and moving supplies to customers.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist with payments reminders and collections when required.

Skills

Customer service

Sales

Independent work

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)