Customer Service - Self Storage Manager

Public Storage; Southlake (TX); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Mileage reimbursement

Performance-based bonuses

Full-time benefits after 20+ hours

Flexible schedules

Job summary

Public Storage is seeking a Property Manager to work across Dallas-area locations, handling storage needs, sales, inspections, and payments. The role offers full-time schedules with mileage reimbursement and performance bonuses, with benefits kicking in after meeting 20+ hours on a weekly average.

Candidates should be comfortable working independently at multiple sites, with driving between properties and interacting with customers to upsell packing supplies while maintaining accurate financial

Qualifications

• Experience coming from customer service centered sales environments such as retail, restaurant, fast food or other service-based companies.

Responsibilities

• Work independently at multiple locations, inside and outside.
• Assess customer storage needs and upsell packing/moving supplies.
• Daily storage unit inspections to confirm inventory and availability.
• Auditing cash drawers and making bank deposits.
• Help keep customers current with payments and make reminder/collection calls.

Skills

Customer service

Sales

Job description

Dallas, 75234 and surrounding areas.

Earn $15.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)