Customer Service - Self Storage Manager

Public Storage; Saint Augustine (FL); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with match

Paid time off and sick leave

Company housing available

Performance-based bonuses

Job summary

Public Storage is seeking a Property Manager based in Saint Augustine, Florida. Applicants will manage multiple properties, providing excellent customer service and assessing storage needs. Responsibilities include inspections, inventory management, cash handling, and customer payment follow-ups.

The ideal candidate should have experience in customer service and sales, possess a valid driver’s license, and be able to lift items up to 35 pounds. The position offers flexible full-time schedules and a comprehensive rewards package, including benefits for eligible employees.

Qualifications

• Experience in customer service sales environments like retail or restaurant.
• Valid driver’s license and ability to utilize own vehicle for work.

Responsibilities

• Manage multiple property locations independently.
• Assess customer storage needs and make sales suggestions.
• Conduct daily storage unit inspections and maintain inventory.
• Handle cash drawer auditing and bank deposits.
• Make payment reminders and collection calls when necessary.

Skills

Customer service skills

Sales experience

Ability to lift/move items up to 35 pounds

Job description

Public Storage is the self-storage industry leader.

Earn $15.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ’til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)