Customer Service - Self Storage Manager

Public Storage; Roanoke (VA); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with match

Paid time off

Sick time

Flex spending

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage is hiring Property Managers in Roanoke, Virginia. The role includes managing multiple storage locations, conducting inspections, and maintaining customer relationships. Ideal candidates have experience in customer service or sales and must possess a valid driver's license for travel. Flexible full-time schedules are available, offering $14.00 per hour and a comprehensive rewards package that includes medical benefits and performance bonuses.

Qualifications

• Experience in customer service or sales roles.
• Valid driver's license required.
• Ability to lift/move items up to 35 pounds.

Responsibilities

• Work independently at multiple locations.
• Suggest packing and moving supplies to customers.
• Conduct daily inspections of storage units.
• Audit cash drawers and make bank deposits.
• Maintain customer payment records and follow up as needed.

Skills

Customer service

Sales

Time management

Job description

Earn $14.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)