Customer Service - Self Storage Manager

Public Storage; Strawberry Plains (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible scheduling

Medical, Dental, Vision benefits

401k with match

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage is hiring a Property Manager in Strawberry Plains, Tennessee. The role offers flexible and full-time schedules with a pay rate of $15.00 per hour. As a Property Manager, you'll work independently, managing multiple locations while focusing on customer service and sales of packing supplies.

You will also perform unit inspections, handle cash management, and ensure facilities are kept clean and appealing. Required qualifications include a valid driver's license and experience in customer service or sales environments.

Qualifications

• Experience in customer service or sales environments is essential.
• Valid driver’s license required for traveling between locations.
• Ability to work independently at multiple locations.

Responsibilities

• Manage multiple property locations and conduct inspections.
• Assess customer needs and sell packing/moving supplies.
• Perform daily cash audits and bank deposits.
• Handle customer payments and collection calls.

Skills

Customer service skills

Sales skills

Ability to lift/move items (up to 35 pounds)

Driver's license & vehicle utilization

Job description

Earn $15.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)