Customer Service - Self Storage Manager

Public Storage; Reston (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedules

Medical, Dental, Vision benefits

401k with match

Performance-based bonuses

Mileage reimbursement

Job summary

Public Storage is seeking Property Managers in Reston, Virginia. Successful candidates will work flexibly and independently, managing multiple locations while ensuring customer needs are met.

Responsibilities include daily inspections of storage units, customer interactions, and maintaining the cleanliness of facilities. A valid driver's license is required, along with experience in customer service or sales environments. Join us to enjoy competitive benefits and performance-based bonuses!

Qualifications

• Candidates should have experience in customer service centered sales environments such as retail or food service.
• Must have a valid driver's license and utilize personal vehicle for work.

Responsibilities

• Manage multiple locations and assess customer storage needs.
• Perform daily inspections of storage units.
• Conduct reminder and collection calls as necessary.

Skills

Customer service

Sales experience

Valid driver's license

Job description

Benefits

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends till 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours. Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and
• Exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)