Customer Service - Self Storage Manager

Public Storage; Coon Rapids (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

Public Storage is seeking a Property Manager who will operate independently across several locations, assessing customer storage needs and recommending packing and moving supplies. You will perform daily unit inspections to ensure spaces are ready to rent and handle cash drawers, deposits, and payments while maintaining accurate records.

Mileage between sites is expected, with mileage reimbursement available.

Qualifications

• Experience in customer service centered sales environments such as retail or hospitality.
• Ability to adapt to a fast-paced service setting.
• Comfort with cash handling and basic accounting tasks.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and suggest products, including packing supplies.
• Conduct daily inspections of storage units to ensure readiness for rent.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments and perform reminder/collection calls when needed.

Skills

Customer service

Sales oriented

Driver's license

Job description

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Property managers should be able to walk around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
• Performing cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)