Customer Service - Self Storage Manager

Public Storage; Oakland Park (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Public Storage in Oakland Park, FL is seeking a Property Manager to oversee operations at multiple locations. You will assess customer storage needs, upsell packing and moving supplies, and ensure units are ready for rent through daily inspections.

You will also handle cash drawers, deposits, and payments, and assist with reminders and collections as needed. A customer-service oriented background in retail or hospitality is preferred.

Qualifications

• Experience in customer service-centered sales environments.
• Ability to assess customer storage needs and upsell packing supplies.
• Strong communication and cash handling skills.

Responsibilities

• Assess customer storage needs and upsell packing/moving supplies.
• Perform daily inspections of storage units.
• Audit cash drawers and handle bank deposits.
• Assist customers with payments and collect overdue balances when needed.

Skills

Customer service

Sales

Retail experience

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)