Customer Service - Self Storage Manager

Public Storage; Murfreesboro (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement for travel between sites

Job summary

Public Storage in Murfreesboro, Tennessee, seeks Property Managers to work independently across multiple locations. Candidates will engage with customers to assess storage needs, conduct unit inspections, and maintain the facility's cleanliness.

The role requires lifting items up to 35 pounds and being comfortable in various outdoor and indoor environments. A valid driver’s license and personal vehicle use are mandatory.

Qualifications

• Experience in customer service or sales environments such as retail or restaurants.
• Ability to manage multiple tasks efficiently and effectively.
• Must be able to utilize a vehicle for work purposes.

Responsibilities

• Assess customer storage needs and make suggestions.
• Conduct daily inspections of storage units.
• Perform cleaning and maintenance tasks for facilities.

Skills

Customer service skills

Sales ability

Organization

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)