Customer Service - Self Storage Manager

Public Storage; Morrisville (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Public Storage is seeking Property Managers in Morrisville, NC. This role focuses on working independently across multiple locations, managing customer storage needs, performing inspections, and handling administrative tasks. Ideal candidates will have a customer service background from sectors like retail or restaurant services, a valid driver's license, and their own vehicle for travel. This position offers dynamic work both indoors and outdoors, maintaining property appeal and customer relationships.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Valid driver’s license and vehicle required for travel.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and recommend products.
• Conduct daily inspections of storage units.
• Audit cash drawers and handle bank deposits.
• Manage customer payment reminders and collections.

Job description

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)