Customer Service - Self Storage Manager

Public Storage; Monroe (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is hiring for a Property Manager in Monroe, North Carolina. This role involves working independently at various locations, ensuring customer storage needs are met and maintaining units.

Applicants should have customer service experience and the physical ability to lift items. Responsibilities include daily inspections, managing payments, and maintaining the premises. A valid driver’s license and transportation are required, and mileage reimbursement is available.

Qualifications

• Experience in customer service roles such as retail or restaurant.
• Valid driver’s license and own vehicle required.
• Ability to manage multiple tasks independently.

Responsibilities

• Inspect storage units and confirm availability.
• Assist customers with storage needs and make suggestions on supplies.
• Collect payments and manage reminders for customers.

Skills

Customer service skills

Ability to lift 35 pounds

Cleaning and maintenance

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)