Customer Service - Self Storage Manager

Public Storage; Leawood (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

Public Storage in Kansas seeks a Property Manager to operate independently across multiple sites, performing daily inspections and helping customers choose storage solutions.

You will handle payments, deposits, and reminders, require a valid driver's license, and travel between locations using your own vehicle; physical work includes lifting up to 35 pounds and outdoor duties.

Qualifications

• Experience in customer service centered sales environments such as retail, restaurant, or service industries.
• Valid driver's license required.
• Must be able to travel between locations using own vehicle (mileage reimbursement available).

Responsibilities

• Manage operations at multiple locations independently.
• Assess customer storage needs and recommend packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and readiness for rent.
• Audit cash drawers and make bank deposits.
• Assist customers with payments, reminders, and collections when needed.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)