Customer Service - Self Storage Manager

Public Storage; Brooklyn Center (MN); On-site; USD 42,000 - 66,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations. You’ll assess customer storage needs, suggest packing supplies, and perform daily unit inspections to ensure availability.

Responsibilities include cash handling, deposits, and keeping customers current with payments, with reminders when needed. The role involves driving between sites and outdoor work as required. Strong communication and reliability are essential in this fast-paced retail environment.

Qualifications

• Experience in customer service-centered sales environments.
• Strong communication skills.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Inspect storage units daily to verify inventory and availability.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and issue reminders/collections when required.
• Work independently at multiple locations and spend time both inside and outside.

Skills

Customer service

Sales

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)