Customer Service - Self Storage Manager

Public Storage; Arizona; Hybrid; USD 42,000 - 56,000; Full time

Job summary

Public Storage is seeking a proactive Property Manager to work across multiple locations, delivering friendly customer service and promoting storage solutions. You will assess customer needs, propose packing and moving supplies, and perform daily unit inspections to ensure spaces are ready to rent.

You will manage payments, collect outstanding balances, audit cash drawers, and deposit funds as needed. Travel between sites using your own vehicle is required; a valid driver’s license is necessary

Qualifications

• Experience in customer service oriented sales environments.
• Ability to assess customer needs and upsell packing supplies.
• Willingness to work across multiple locations and outdoor environments.
• Strong cash handling and basic accounting skills.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Perform daily unit inspections to ensure readiness to rent.
• Audit cash drawers and make bank deposits.
• Communicate with customers about payments and reminders.
• Travel between locations as required.

Skills

Customer service

Sales

Interpersonal communication

Organization

Tools

Driver's license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)