Customer Service - Self Storage Manager

Public Storage; Augusta (KS); On-site; USD 36,000 - 54,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, independently managing daily operations and customer interactions. You will assess storage needs, suggest packing and moving supplies, and ensure units are ready for rental.

Responsibilities include unit inspections, cash handling, deposits, and assisting customers with payment reminders. A valid driver’s license and own vehicle are required for travel between sites and between assignments.

Qualifications

• Experience in customer service focused sales environments such as retail, restaurant, fast food or other service-based roles.

Responsibilities

• Assess customer storage needs and make product recommendations, including packing/moving supplies.
• Perform daily inspections of storage units to ensure inventory and readiness for rental.
• Audit cash drawers and handle bank deposits as part of daily routines.
• Assist customers with payments and make reminder or collection calls when needed.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)