Customer Service - Self Storage Manager

Public Storage; LaPlace (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager to operate across multiple locations, independently handling customer needs, sales, and daily site operations. You will assess storage requirements, suggest packing supplies, and ensure spaces are ready to rent through regular inspections.

Responsibilities include cash handling, deposits, and assisting customers with payments while traveling between locations using your own vehicle.

Qualifications

• Experience in customer service centered sales environments such as retail, restaurant, or service industries.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability for rent.
• Audit cash drawers and handle bank deposits as part of daily duties.
• Assist customers with payments and make reminder/collection calls when required.
• Operate across multiple locations and transport between sites as needed.

Skills

Customer service

Sales experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)