Customer Service - Self Storage Manager

Public Storage; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations, blending frontline service with sales. You will assess customer storage needs, suggest appropriate packing and moving supplies, and help spaces rent quickly and efficiently.

Daily responsibilities include inspecting units, auditing cash drawers, accepting payments, and coordinating between sites. A valid driver's license and own vehicle are required to travel between locations, with mileage

Qualifications

• Experience in customer service oriented sales environments
• Ability to assess customer needs and upsell packing supplies
• Willingness to travel between locations as needed

Responsibilities

• Assess storage needs and recommend packing/moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits
• Keep customers current with payments and perform reminders/collections
• Work independently across multiple locations

Skills

Customer service

Sales

Cash handling

Tools

CRM software

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)