Customer Service - Self Storage Manager

Public Storage; Kissimmee (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Public Storage in Kissimmee, FL is seeking a Property Manager who works across multiple locations, independently handling daily operations. You will assess customer storage needs, suggest packing and moving supplies, and ensure spaces are ready to rent through regular inspections.

Daily duties include cash handling, deposits, and keeping customers current on payments. You will travel between locations using your own vehicle with mileage reimbursement provided.

Qualifications

• Experience in customer service centered sales environments.

Responsibilities

• Assess customer storage needs and suggest options, including packing/supplies.
• Perform daily storage unit inspections to confirm inventory and readiness for rent.
• Audit cash drawers and handle deposits as part of daily tasks.
• Help customers stay current on payments and make collection/reminder calls as needed.

Skills

Customer service

Sales

Cash handling

Driving

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)