Customer Service - Self Storage Manager

Public Storage; Highland Park (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Full-time schedules

Full-time benefits (medical, dental, vision)

Performance-based bonuses

Mileage reimbursement for travel

Paid time off

Sick time

Flex spending

Life insurance

Mileage reimbursement

Vendor discounts

Performance bonus

Job summary

A leading self-storage company is hiring property managers in Highland Park, California. This role involves working independently at multiple locations, assessing customer storage needs, and performing various administrative tasks. Candidates should have experience in customer service environments and a valid driver’s license. The position offers flexible full-time hours along with full-time benefits after 20+ hours worked and performance-based bonuses.

Qualifications

• Experience in customer service environments such as retail or restaurants.
• Valid driver’s license and ability to use own vehicle for travel.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs.
• Inspect storage units and ensure readiness for renting.
• Audit cash drawers and perform daily accounting.
• Maintain customer payment status.

Skills

Customer service skills

Sales experience

Job description

Public Storage, the self‑storage industry leader, is hiring property managers to join our team.

Benefits

• Flexible Full‑time schedules: 9:30 am‑6:00 pm weekdays, weekends until 5:00 pm
• Full‑time benefits (medical, dental, vision, 401(k) match, paid time off, sick time, flex spending) after 20+ hours worked
• Company‑paid life and accidental death insurance, vendor discounts
• Mileage reimbursement for travel between properties or work‑related tasks
• Performance‑based bonuses available for property managers

Job Description

• Work independently at multiple locations, spending time both inside and outside a facility
• Assess customer storage needs and make recommendations, including selling packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability, ensuring units are ready to rent
• Audit cash drawers and make bank deposits; perform daily business accounting
• Maintain customer payment status and make reminder and collection calls when required

Physical Requirements

• Transport, lift, or move items weighing up to 35 lb
• Walk throughout facilities, spend up to 50 % of time outdoors, climb stairs, and open large doors
• Perform cleaning and daily maintenance tasks such as sweeping/mopping interiors and maintaining exterior grounds and curb appeal

Qualifications

Experience: Customer‑service‑centered sales environments such as retail, restaurant, fast‑food, or other service‑based companies.

Transportation: Valid driver’s license; use own vehicle for travel between work locations and property visits (mileage reimbursement available).

Equal Opportunity Employment

Public Storage is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.