Customer Service - Self Storage Manager

Public Storage; Fairfax (VA); On-site; USD 38,400 - 38,600; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with match

Paid time off

Sick time

Flex spending

Life insurance

Vendor discounts

Mileage reimbursement

Performance bonus

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations in the Fairfax area. The role involves assessing storage needs, recommending packing and moving supplies, and ensuring units are ready to rent.

Employees access a flexible, full-time schedule with benefits. The position requires light manual tasks, cash handling, and driving between properties to support operations.

Qualifications

• Experience in customer service centered sales environments including retail or service industries.
• Valid driver’s license and use of personal vehicle to travel between locations; mileage reimbursement available.

Responsibilities

• Assess customer storage needs and make storage/product recommendations, including selling packing and moving supplies.
• Conduct daily inspections of storage units to confirm inventory and readiness for rent.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payments and make reminder/collection calls when required.

Skills

Customer service

Sales

Communication

Job description

Company Description

Public Storage is the self‑storage industry leader and we are Hiring Now!

Earn $18.50 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full‑Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
• Employees become eligible for Full‑time Benefits by working an average of 20+ hours - Benefits include:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and
• Exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work‑related tasks
• Our Property Managers have the opportunity to earn performance‑based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation : Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)