Customer Service - Self Storage Manager

Public Storage; Milford (OH); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Flexible schedules

Full-time benefits package

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage is seeking a Property Manager in Milford, Ohio. This role involves managing multiple storage locations, conducting inspections, and assisting customers with their storage needs, including selling packing supplies. Candidates should have a background in customer service and possess a valid driver's license. The position offers flexible schedules, mileage reimbursement, and a comprehensive benefits package including medical, dental, and paid time off.

Qualifications

• Experience in customer service, retail, or service-based environments.
• Valid driver’s license required for travel between locations.
• Ability to lift and transport items up to 35 pounds.

Responsibilities

• Manage multiple storage locations independently.
• Assess customer storage needs and sell packing supplies.
• Conduct daily inspections of storage units.
• Audit cash drawers and manage payments.

Skills

Customer service experience

Sales skills

Ability to lift 35 pounds

Valid driver's license

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)