Customer Service - Self Storage Manager

Public Storage; Cleveland (OH); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with match

Paid time off

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage, the leader in the self-storage industry, is hiring Independent Property Managers in Cleveland, Ohio. Successful candidates will work independently at multiple locations, inspecting units, and assessing customer needs.

With flexible schedules and a total rewards package including benefits, this role is ideal for those with a customer service background. The position includes opportunities for bonuses and mileage reimbursement for travel.

Qualifications

• Experience in customer service or sales environments like retail or restaurant.
• Valid driver's license and own vehicle for travel to various locations.

Responsibilities

• Work independently at multiple locations inside and outside.
• Assess customer storage needs and sell supplies.
• Conduct daily storage unit inspections.
• Audit cash drawers and make bank deposits.
• Make reminder and collection calls as needed.

Skills

Customer service

Sales

Independent work

Inventory management

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)