Customer Service - Self Storage Manager

Public Storage; Helotes (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading storage company is looking for Property Managers to oversee multiple locations in Helotes, Texas. Responsibilities include assessing customer storage needs, managing daily inspections, and handling cash deposits. Candidates should have experience in customer service and must possess a valid driver's license and their own vehicle. The role requires physical activity, including moving items and maintaining the property. This position offers the opportunity to work independently and be part of a growing team.

Qualifications

• Experience in customer service-centered sales environments.
• Valid driver's license and own vehicle for travel.

Responsibilities

• Work independently at multiple locations both indoors and outdoors.
• Assess customer storage needs and suggest products.
• Perform daily inspections of storage units.
• Audit cash drawers and make bank deposits.
• Make reminder and collection calls to customers.

Job description

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)