Customer Service - Self Storage Manager

Public Storage; Olathe (KS); On-site; USD 42,000 - 56,000; Full time

Job summary

Public Storage is seeking a Property Manager to operate at multiple locations, combining independent work with on-site presence. You will assess storage needs, upsell packing supplies, and perform daily inspections to ensure units are ready to rent.

You’ll audit cash, manage payments reminders, and travel between sites using your own vehicle. A valid driver’s license is required; mileage reimbursement is available. Prior experience in customer-service oriented sales is preferred.

Qualifications

• Experience in customer-service oriented sales environments such as retail or food service.
• Ability to communicate effectively with customers and team members.
• Willingness to travel between locations with own vehicle and mileage reimbursement.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Conduct daily inspections to ensure units are clean and ready to rent.
• Audit cash drawers and process payments; assist with collections as needed.

Skills

Customer service

Sales experience

Communication

Driver's license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)