Customer Service - Self Storage Manager

Public Storage; Jensen Beach (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple facilities, assessing storage needs and recommending packing supplies. Daily inspections ensure units are ready to rent and cash drawers are balanced, with payments kept current through reminders and collections.

Applicants come from customer-service oriented sales backgrounds in retail or service industries and must have a valid driver’s license to travel between sites.

Qualifications

• Experience in customer service centered sales environments.
• Background in retail, restaurant, fast food or other service-based industries.
• Valid driver’s license and willingness to travel between locations.

Responsibilities

• Assess customer storage needs and upsell packing supplies.
• Perform daily storage unit inspections to confirm inventory and readiness.
• Audit cash drawers and handle bank deposits.
• Help customers stay current with payments and make reminder/collection calls.
• Transport between locations as needed.

Skills

Customer service

Sales

Retail experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)