Customer Service - Self Storage Manager

Public Storage; Franklin (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage seeks a dedicated Property Manager in Franklin, Tennessee, to work independently across multiple locations. Responsibilities include assessing customer storage needs, conducting daily inspections, and managing payments.

The ideal candidate will have a strong customer service background from various sales environments, a valid driver’s license, and the ability to perform physical tasks like lifting and cleaning.

Qualifications

• Experience in customer service-oriented sales environments such as retail or restaurants.
• Valid driver’s license and ability to use personal vehicle for work-related travel.

Responsibilities

• Assess customer storage needs and suggest solutions.
• Perform daily inspections of storage units for availability.
• Manage payments and collection calls.
• Maintain clean and appealing facilities.

Skills

Customer service skills

Sales experience

Ability to lift/move items up to 35 pounds

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)