Customer Service - Self Storage Manager

Public Storage; Dublin (OH); Híbrido; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Public Storage is seeking a Property Manager to work across multiple locations, assessing customer storage needs and guiding them to suitable solutions.

You will perform daily unit inspections, handle cash deposits, and assist customers with payments and reminders to ensure timely rent collection. A valid driver's license and mobility between sites are required.

Formación

• Experience in customer service oriented sales environments such as retail or food service.
• Strong communication and interpersonal skills.
• Ability to work across multiple locations and handle cash responsibly.

Responsabilidades

• Manage property operations at multiple locations with independence, inside and outside.
• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily inspections of storage units to confirm inventory and readiness to rent.
• Audit cash drawers and handle banking deposits as part of daily tasks.
• Assist customers with payments, issue reminders, and conduct collections when needed.

Conocimientos

Customer service

Sales

Communication

Descripción del empleo

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)