Customer Service - Self Storage Manager

Public Storage; Overland Park (KS); Presencial; USD 40.000 - 50.000; Jornada completa

Descripción de la vacante

Public Storage is seeking a Property Manager to work across multiple locations, independently evaluating customer storage needs and offering packing and moving supplies. The role includes daily unit inspections to ensure inventories are rentable and ready.

Responsibilities also include cash handling, deposits, and assisting customers with payments, including reminder and collection calls as required, while maintaining properties in good condition during travel between sites.

Formación

• Experience in customer service or sales environment.
• Ability to communicate effectively with customers.
• Able to work independently and at multiple locations.

Responsabilidades

• Assess customer storage needs and suggest packing/moving supplies.
• Conduct daily inspections of storage units to confirm inventory and readiness to rent.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Assist customers with payments and perform reminder/collection calls when needed.
• Work independently across multiple locations while maintaining curb appeal and cleanliness.

Conocimientos

Customer service

Sales

Communication

Descripción del empleo

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)