Customer Service - Self Storage Manager

Public Storage; Pawtucket (RI); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage seeks a Property Manager to operate across multiple locations, balancing indoor and outdoor tasks while helping customers choose storage solutions and related packing supplies. The role includes daily unit inspections and cash handling as part of the routine, with responsibility for keeping accounts current.

Successful candidates will come from customer service oriented, sales-driven backgrounds such as retail or food service.

Qualifications

• Experience in customer service oriented sales environments.

Responsibilities

• Independent work across multiple locations, outdoors and indoors.
• Assess customer storage needs and suggest packing/moving supplies.
• Daily inspections of storage units to ensure inventory and readiness to rent.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Assist customers with payments and make reminder/collection calls when needed.

Skills

Customer service

Sales

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)