Customer Service - Self Storage Manager

Public Storage; Ohio; Hybrid; USD 42,000 - 56,000; Full time

Job summary

Public Storage in Ohio seeks a Property Manager to work at multiple locations, assessing customer storage needs and guiding solutions. The role blends customer service with on-site sales, requiring independence and mobility between sites.

Daily duties include unit inspections, cash handling, deposits, payments reminders, and keeping facilities clean. A valid driver’s license and own vehicle are required to travel between locations.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to manage multiple locations and prioritize tasks.
• Willingness to drive between sites with own vehicle.

Responsibilities

• Assess customer storage needs and suggest appropriate solutions.
• Inspect storage units daily for inventory and availability.
• Audit cash drawers and handle day-to-day banking.
• Help customers with payments and make reminder/collection calls when needed.

Skills

Customer service

Sales

Organization

Communication

Driving

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)